Baking, shipping and direct deliveries

Baking (always freshly baked)

We always bake fresh and on fixed days: Monday, Tuesday, and Thursday.

You always get biscuits from our latest batch. If we just ran out of stock, we guarantee we’ll bake your order within two working days max. We’ll ensure we tell you about the delay.

Online shop deliveries

Our goal is for you to savor our baked delights, so we ensure our packaging can withstand the rigors of the most enthusiastic postal handling.

We can’t take returns for safety reasons, but we will resend any part of your order if we made a packaging mistake and you accidentally got crumbs, not biscuits.

We use super-fast delivery services in Belgium and The Netherlands. Shipping within these countries is free for orders of 20€ and above. If you live in Luxembourg, Germany, the UK, and France, we offer a standard (2–3 day) delivery service. We serve any other EU country via standard surface services (3–5 days). We are committed to find the best price and reliability logistics partner, so please bring your order to the checkout to search for the most recent shipping rates.

Wholesale deliveries

We deliver within 48 hours after confirming your order. When circumstances require, we’ll deliver directly to your doorstep in Belgium and the South Netherlands. Kindly allow us at least 24 hours to organize your delivery.

Contact us directly for more details on our wholesale ordering and shipping fee policies.